When will my order ship?
Purchases made on HexClad.com will typically ship within 3-4 business days - sometimes in multiple shipments. Please note that you may not see movement right away once you receive your tracking number. Please allow 1 to 2 business days for the tracking information to be updated, as couriers continue to keep up with the extra holiday demand placed upon them by HexClad and other merchants.
What is the latest I can ship a gift for Father's Day?
Free Shipping (Ground) - 6/9
2nd Day Air - 6/11
Next Day Air - 6/12
How long will it take for my order to arrive?
New orders placed on Hexclad.com are typically shipped out within 3-4 business days. Please see the shipping times below for the estimated time in transit for each shipping service. To check on the status of an order placed on Hexclad.com, we encourage you to click on the "View your order" button located in your order confirmation email.
Free Shipping: 5-7 business days
Shipping to HI or AK: 2-3 business days
Second Day Air: 2 business days
Next Day Air: 1 business day
What to know when you first get your HexClad delivered?
HexClad Cookware is different then just about any other cookware on the market. Checkout how to get the most out of your new cookware in 4 easy steps here: https://hexclad.com/pages/proper-care-and-use
Will my order arrive in one shipment?
Due to the nature of the items in most orders, you may receive some items in separate shipments. Please note that due to the utilization of different fulfillment warehouses and shipping logistics, these packages may arrive on different days and may sometimes arrive within 2-5 days of one another.
What to know when you first get your HexClad delivered?
HexClad Cookware is different than just about any other cookware on the market. Checkout how to get the most out of your new cookware in 4 easy steps here: https://hexclad.com/pages/proper-care-and-use
Can I use other discount codes on sale items?
No. Due to the discounted prices already offered during our Father's Day sale, only one discount or offer can be applied to the purchase. The system does not support the stacking of multiple discounts or offers.
Does HexClad offer a price match policy?
HexClad is pleased to offer a 14-day price match policy on most purchases made on HexClad.com. To learn more about our price match policy, please click here.
How does buy more save more work?
On the build your own bundle page, the buy more save more sale grants escalating discount based on spend:
Tiers:
Spend | Discount
$250 | 15%
$500 | 20%
$750 | 25%
What happens to referrals during this time?
Referrals can still be offered, but redemptions for both members of a referral are only valid outside of sale periods.
How does the welcome offer work?